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This policy applies to users of the thecollisionxperts.com Website (“Website”), including visitors, registered users, and anyone interacting with our services. By accessing the Website, you agree to this Privacy Policy.
We collect the following personal information when you interact with our Website or services:
Name
Phone Number
Email Address
We collect and store your mobile phone number only for transactional and service-related messaging purposes (e.g., order confirmations, account updates, and customer support).
We do not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes.
Cookies & Tracking Technologies: We use cookies to enhance user experience (see our Cookie Policy for details).
Log Data: We collect device information, browser type, and IP address for security and performance monitoring.
We use collected data to: ✔ Provide and improve our services
✔ Process transactions and customer requests
✔ Send service-related SMS notifications (e.g., account updates, security alerts)
✔ Respond to customer inquiries
✔ Comply with legal obligations
We do not sell or share your mobile number or other personal data with third parties for marketing or promotional purposes.
However, we may share data with:
Service providers (including Twilio) for communication-related functions (e.g., SMS, voice, API integrations).
Law enforcement or legal authorities when required by law.
We utilize Twilio for SMS, voice calls, and API-based communication services. By providing your mobile number, you consent to receiving service-related messages via Twilio.
✔ Twilio processes phone numbers and message data securely in compliance with GDPR, CCPA, and other regulations.
✔ Twilio’s privacy policy can be found here.
We implement industry-standard security measures to protect your data:
SSL encryption for data transmission
Secure storage of phone numbers and communication logs
Regular security audits and risk assessments
Restricting access to personal data
You can opt out of receiving SMS messages at any time by:
Replying STOP to any message received from us
Contacting us at office@collisioncx.com
Opt-out requests are processed within 48 hours.
As a user, you have the right to:
Access the personal data we store
Request deletion of your data
Withdraw consent for data processing
Restrict or modify data processing
Request data transfer to another provider
To exercise your rights, contact us at: 📧 Email: office@collisioncx.com
📞 Phone: 210-880-6063
📍 Address: 8210 Broadway, San Antonio, TX 78209
We retain personal information only as long as necessary to fulfill business and legal obligations. Mobile phone numbers used for SMS messaging are retained only while active in our services.
Our services are intended for general audiences and not for children under 18. If we discover that a minor has provided personal data, we will delete it immediately.
Our website does not support Do Not Track (DNT) signals. You can adjust browser settings to manage cookies.
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
Your data may be processed in the United States, which may have different data protection laws than your country of residence.
We may update this policy at any time. Updates will be posted on this page, and significant changes will be communicated via email or SMS.
